This Privacy Policy document describes the data handling practices of Eye Of Horus, a casino brand operating in Canada. It explains how personal information is collected, processed, stored, and protected in accordance with applicable federal and provincial privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA). The policy is established to ensure transparency regarding data management procedures, lawful processing activities, and compliance obligations related to account administration. It covers the types of information gathered from players, the purposes for which such data is used, the security measures implemented to safeguard it, and the rights individuals hold over their personal data. Account management operations, including verification and transaction processing, are conducted under this framework. The document serves as a formal record of the brand’s commitment to regulatory adherence and responsible data stewardship.
Data Collection and Categories of Personal Information
Eye Of Horus gathers personal data through direct submissions, automated systems, and third-party verification services. The following categories of information are collected during player registration, account management, and gameplay activities.
- Registration details: full name, date of birth, residential address, email address, telephone number, and preferred language.
- Identification data: government-issued identification documents such as a driver’s license or passport, plus proof of address for age and identity verification purposes.
- Transactional information: deposit and withdrawal records, payment method details (including credit card numbers, e-wallet identifiers, or bank account information), transaction amounts, and dates.
- Technical data: internet protocol (IP) addresses, browser type and version, device identifiers, operating system information, and browsing patterns on the platform.
- Compliance-related records: self-exclusion requests, responsible gambling interactions, account restriction histories, and communications with support teams regarding regulatory obligations.
- Gameplay data: game session logs, betting patterns, win/loss records, and interaction with promotional materials such as the eye of horus golden tablet demo.
All data collection is conducted within the boundaries of Canadian law. Players are informed at the point of collection about the specific purposes for which information is requested. Failure to provide required data may result in account activation delays or restriction of services.
Data Usage and Legal Basis for Processing
Personal information is processed for defined operational, legal, and security-related purposes. Each processing activity is supported by a lawful basis as specified under Canadian privacy regulations.
Player data is used for identity verification and age checks, mandatory under provincial licensing agreements. Transaction processing relies on financial data to authorize deposits and withdrawals. Security monitoring uses technical data to detect unauthorized access, fraudulent behavior, or irregularities in gameplay. Regulatory compliance requires the retention of certain records for audits, anti-money laundering checks, and reporting to governing bodies. Account operations, including password resets or account recoveries, depend on registration details.
The lawful bases for processing include consent, given explicitly at registration or during specific data collection events; legal obligation, for compliance with Canadian gambling laws and financial regulations; and legitimate interest, for fraud prevention, network security, and internal analytics. Players may withdraw consent at any time, though this action may preclude certain service provisions. Data associated with eye of horus free play modes is processed under the same legal bases, with consent obtained prior to usage.
| Processing Purpose | Data Category Used | Lawful Basis |
|---|---|---|
| Identity verification | Identification data, registration details | Legal obligation, consent |
| Transaction authorization | Transactional information | Legal obligation, legitimate interest |
| Security monitoring | Technical data, gameplay data | Legitimate interest |
| Regulatory reporting | Compliance-related records | Legal obligation |
| Account management | Registration details, technical data | Consent, legitimate interest |
Data Storage, Security Measures, and Retention Rules
All personal data is stored on servers located within Canada and in jurisdictions that maintain equivalent data protection standards. Storage infrastructure includes encrypted databases with restricted access controls. Encryption protocols using AES-256 are applied to data both in transit and at rest. Secure socket layer (SSL) certificates protect communication between player devices and the platform.
Access to personal information is limited to authorized personnel who require it for specific job functions, such as compliance officers, technical administrators, and customer support agents. Multi-factor authentication is required for system logins. Regular security audits and penetration testing are conducted to identify vulnerabilities. Logs of data access are maintained for at least twelve months.
Retention periods are determined by regulatory requirements and operational necessity. Player account data is retained for the duration of the account’s activity plus seven years from account closure, as required by anti-money laundering legislation. Transaction records are kept for ten years. Technical logs are deleted after twelve months unless linked to an ongoing investigation. Deletion or archiving procedures involve irreversible data destruction through secure deletion tools or physical destruction of storage media. Records from eye of horus reviews submitted through official channels are retained for five years. Personal information is purged annually in compliance with a scheduled data lifecycle review.
Player Rights and Data Access Procedures
Players in Canada hold specific statutory rights regarding their personal data. These rights include the ability to access the information held, request corrections to inaccurate data, and seek erasure under certain conditions. Players may also request restriction of processing, object to specific uses, or demand data portability in a structured, commonly used format.
To exercise any of these rights, a player must submit a formal request in writing to the brand’s data protection officer. The request must include sufficient detail to identify the individual and the specific data at issue. Identity verification is mandatory before any action is taken. The verification process may require a copy of a government-issued identification document and, in some cases, a secondary proof of address. Requests are processed within thirty calendar days, as per PIPEDA timelines. Extensions may apply for complex or voluminous requests, with written notice provided to the requester.
Right to access: Players can obtain a copy of their personal data held by the brand. Right to correction: Inaccurate or incomplete information will be updated upon verified request. Right to erasure: Data may be deleted subject to legal retention obligations, such as ongoing investigations or compliance mandates. Right to restrict processing: In cases of disputed accuracy or unlawful processing, usage may be suspended. Right to object: Processing based on legitimate interest may be challenged, requiring the brand to cease unless overriding grounds exist. Right to portability: Data provided by the player, including records of eye of horus games played, will be exported in a machine-readable format.
All requests and responses are documented and stored in compliance with record-keeping obligations. There is no fee for initial requests, though reasonable charges may apply for repeated or excessive submissions. Refusals of requests are accompanied by a written explanation and information on how to escalate the matter to the Office of the Privacy Commissioner of Canada or relevant provincial authority.